As a part of Project Buy A House, I've been looking at how different things will impact my budget. This includes increased gas consumption, the cost of living in the places I'm looking at, how much it costs for an escort to visit your home, and the price of cable television. It's not that I'm displeased with my current television service, it's jut that I'm displeased with my current internet service and many of the services in my area bundle TV and internet together for the purpose of making it more of a pain in the ass to switch.
I don't have Google Fiber in my area, yet, and the biggest provider of high speed internet in my area is Comcast. Sure I could look into UTOPIA service, but I'd like to not limit where I want to buy a house to the extremely limited are where UTOPIA is available. I could go with CenturyLink, but that's what I have now and I've already annoyed the people who follow me on Twitter bitching about it. So, Comcast it is, but, as the responsible adult that I would like people to think I am, I don't want to know the introductory rate that is shown on the Comcast website for bundled cable TV and internet service. What I want is the rate that I will be paying after the year long introductory rate. Thankfully there's a service for that.
One of the things that popped up on my screen was a live customer service popup talk thing. The person on the other side of the live customer service popup talk thing seemed to be very cheery and helpful as most people who are paid to be cheery and helpful are paid to be. I asked the customer service person on the other side of the live customer service popup talk thing what the price of the particular service offered by Comcast would be after the initial introductory rate. The response from the customer service person on the other side of the live customer service popup talk thing was what was my current address. I replied that I was looking for to get into a new home, that I didn't know where that new home was going to be, so I didn't have an exact address, but I did know the general area of where I wanted to live. Apparently that was a problem.
Why do I need to know where I am going to live in order to know what the price of Comcast's bundled internet and cable television service is going to be after the introductory rate? Why isn't that information available on their website? And why couldn't the customer service guy on the other side of the live customer service popup talk thing just give me that price? I am trying to live within a budget, and the price of cable TV and high speed internet will factor into that budget and affect the monthly mortgage that I am comfortable with paying. Why should I have to be already committed to knowing what house I am going to buy before know the price of Comcast's bundled service? Man, I really wish I had another alternative that I was comfortable with other than Comcast that I can contrast this with.
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